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Warranty

Thanks for your purchase of our quality electric bikes.we are confident that e-bikes will exceed your expectations for value.performance and ride quality.Each FREY E-bike has been checked and ridden before packing and every effort has been made to arrive to you in top quality condition.Quality Warranty terms:

  1. Frame:3 years quality warranty.
  2. Battery: we provide 24 months quality warranty time for lithium battery.
  3. Motor: we provide as long as 24 months quality warranty.
  4. Charger: we provide 12 months quality warranty.
  5. Controller: we provide 12 months quality warranty.
  6. Throttle: we provide 12 months quality warranty.
  7. Tyre: we provide 6 months quality warranty.
  8. Brake system: we provide 6 months quality warranty.

NOTE: This warranty is limited to the original purchaser only. Normal wear, accident, abuse, neglect, improper assembly, use of parts not originally intended for use with the FREY will invalidate your warranty. Warranty start from delivery time from factory.
We hope you enjoy the FREY E-BIKE" and all the benefit it will bring.